Frequently Asked Questions
Everything you need to know about your order and our home collections.
What are your delivery options and timeframes?
We offer standard and express shipping across the country. Standard delivery typically takes 3-5 business days, while express orders arrive within 1-2 business days. Tracking information is emailed once your order leaves our warehouse.
What is your return policy for home decor items?
We want you to love your home. If you are not satisfied, you can return most items in their original packaging within 30 days of delivery for a full refund or exchange.
How do I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking link. You can also log into your About Living account to view real-time updates on your shipment.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and delivery times vary by location and are calculated at checkout based on the weight and dimensions of your selected items.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay for a more flexible shopping experience.
How should I care for my new furniture or textiles?
Each product page includes specific care instructions. Generally, we recommend following the label guidelines on textiles and using a soft, damp cloth for wood or metal furniture to maintain its finish.